HealthRaw Terms of Use

Version 1.0 · Prepared 2026-10-10 · Applies from publication.

1. Who we are and what these terms cover

These terms are an agreement between you and DMT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (DMT sp. z o.o.), ul. Budowlanych 1A, 62-081 Baranowo, Poland; KRS 0000836521; NIP 7812007881; REGON 385877414 ("we", "us") about the HealthRaw iPhone app and the Premium cloud service. Our Privacy Policy explains how we handle personal data and is part of how the service works.

Apple's Standard EULA governs the app licence. These terms supplement it for HealthRaw's services and do not reduce statutory consumer rights.

You must be at least 16 years old to use HealthRaw.

2. The service

• Free: the app reads the Apple Health data you allow and creates an export file on your iPhone, which you save or share yourself. We receive nothing.
• Premium: in addition, the app syncs the Health data you select to our servers in the EU in the background, and you can create private links and MCP connector keys so that AI services you choose can read it.

The app only reads Apple Health; it never writes to it. Features may change over time. We will not remove the core of a paid feature during a period you have already paid for.

3. Not a medical device, no medical advice

HealthRaw is not a medical device and is not intended to diagnose, treat, cure, monitor or prevent any disease or condition. It does not give medical advice and does not interpret your data. It only transports data that Apple Health already holds.

• The accuracy of the data depends on Apple Health and the devices and apps that recorded it. We do not check or correct it.
• Answers given by an AI service you connect come from that service, not from us. They may be wrong.
• Do not use HealthRaw or any AI answer instead of a doctor or in an emergency. If you think you have a medical emergency, call your local emergency number (112 in the EU).

4. AI services you connect

You decide which AI service (for example Grok, ChatGPT, Claude or your own agent) gets access to your data. That service is not part of HealthRaw: it processes your data under its own terms and privacy policy, which you accept with that provider. We are not responsible for what it does with the data or for its answers. Revoking a link or connector key stops further access; it cannot recall data that service has already read.

5. Your responsibilities

• Keep your private links and connector keys secret, like passwords. Anyone who has one can read your synced data until you revoke it.
• Use the service only for your own data and for lawful purposes.
• Do not try to break, overload, reverse engineer or get around the security or limits of the service, or access other people's data.

We may suspend access (for example, revoke a key) to protect the service or other users, and will tell you why unless the law or security prevents it.

6. Premium subscription (billed by Apple)

• Premium is sold as an auto-renewing subscription, yearly or monthly, through the App Store. Prices are shown in the app before you buy.
• Apple takes the payment, under the App Store terms. Your subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period.
• Cancelling: in iPhone Settings → your name → Subscriptions, or from the app's subscription screen. You keep Premium until the end of the period you paid for.
• Refunds are handled by Apple (reportaproblem.apple.com). We cannot issue refunds for App Store purchases.
• Right of withdrawal (EU consumers): Your statutory rights remain unaffected. Send requests about App Store purchases to Apple through reportaproblem.apple.com; the law applicable in your country and Apple’s purchase terms apply.
• Price changes are announced and handled by Apple according to App Store rules.

7. When Premium ends or you delete your data

• When your subscription ends, sync, links and connectors stop. We keep your cloud data for 30 days so you can resubscribe, then delete it (backup copies within about 35 days after that).
• You can delete your cloud data and account at any time in the app or as described on healthraw.app/support. Deletion is permanent. Deleting your data does not cancel your Apple subscription, and deleting the app does not delete your cloud data.
• The free export keeps working without a subscription.

8. Availability

We work to keep the service running, but we do not promise it will be uninterrupted or error-free. Your iPhone and Apple Health remain the original source of your data; if something goes wrong on our side, the app can upload your data again. Please keep your own exports if you need an archive.

9. Your data and our software

Your Health data stays yours. You give us only the permission needed to store, process and deliver it as the service and the Privacy Policy describe. The app, the website and our software belong to us or our licensors; you get a personal, non-transferable, revocable licence to use the app on Apple devices you own or control, as allowed by the App Store terms.

10. Liability

• Nothing in these terms limits liability that cannot be limited by law, including for intentional damage, and, if you are a consumer, your statutory rights (including those for non-conforming digital services).
• Apart from that, we are not liable for: the content, accuracy or completeness of Health data; decisions you or others make based on it or on AI answers; what the AI services you connect do; loss caused by your sharing a link or key; or interruptions outside our reasonable control.

11. Changes to these terms

We may update these terms, for example when the law or the service changes. We will tell you in the app before material changes take effect. If you do not agree, you can stop using Premium and cancel it; changes do not apply to a period you have already paid for if they are to your disadvantage.

12. Apple

If these terms are used as the app's EULA: they are between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and, to the extent the law allows, has no other warranty obligation for the app; if the app fails to conform to an applicable warranty, you may notify Apple, which will refund the purchase price, if any. We, not Apple, are responsible for handling any claims relating to the app (including product liability, legal compliance and consumer protection claims) and for any claim that the app infringes third-party intellectual property. You confirm that you are not located in a country subject to a US government embargo and are not on a US list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

13. Law and disputes

These terms are governed by the law of Poland. If you are a consumer, you also keep the protection of mandatory rules of the country where you live, and you may bring a claim in the courts of that country. Disputes with business users go to the courts competent for our registered office. Information on out-of-court consumer dispute resolution is available from the Polish consumer authority.

14. Contact

DMT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (DMT sp. z o.o.), ul. Budowlanych 1A, 62-081 Baranowo, Poland; KRS 0000836521; NIP 7812007881; REGON 385877414 Email: [email protected]